Frequently Asked Questions

Straight answers to the things small business owners ask us most about workplace health and safety and working with FindMe First.

Do I legally need WHS systems in my business?

Under Australian Work Health and Safety legislation, every business has a duty to ensure, so far as is reasonably practicable, the health and safety of workers and others affected by its work. The structure and documentation required depends on your industry, size and level of risk. Higher-risk businesses typically require more formal measures such as documented risk assessments, safe work procedures and defined safety processes. FindMe First helps you implement systems that are practical, proportionate and aligned with your legal obligations.

Can you assist with ISO certification?

Yes. FindMe First supports businesses preparing ISO-aligned management systems, including gap analysis, system development and internal audit preparation. Where third-party certification is required, we help ensure your systems are structured to meet the relevant standard before engaging an external certification body.

Do you assist with FSC accreditation requirements?

Yes. We support businesses aligning their operational systems and documentation with FSC requirements, including policy development, process alignment and documentation review to support certification readiness.

What is the difference between your Packages and Project Services?

WHS Packages are structured solutions designed to build or strengthen your overall WHS foundations. Project Advisory Services are scoped for specific deliverables such as audits, risk assessments, management plans, prequalification support or system reviews. If you require broader system development, a package is usually appropriate. If you have a defined task or deadline, a project service is often the better fit.

Can you customise your services to suit our business?

Yes. While FindMe First offers structured packages for clarity, all documentation and advice is tailored to your operations, industry and risk profile. We do not provide generic, one-size-fits-all systems.

How much does it cost to work with FindMe First?

Costs vary depending on your industry, business size and the scope of work required. Packages provide clear pricing upfront. Project work is scoped before commencement so you understand the investment before proceeding.

How long does implementation usually take?

Timeframes depend on scope and complexity. Foundational systems for small to medium businesses are often delivered within a few weeks. Larger or higher-risk operations may require staged implementation. Realistic timeframes are provided at the proposal stage.

Can you review and improve what we already have?

Yes. Many businesses already have policies or systems in place. FindMe First can conduct a structured review, identify gaps and strengthen your existing documentation rather than rebuilding from scratch.

We have been asked for documents urgently. Can you help?

Yes. FindMe First regularly supports businesses responding to tenders, audits and client requests with tight timeframes. Urgent matters are prioritised and scoped clearly so critical requirements are addressed first.

Do you provide ongoing support?

Yes. Some clients engage FindMe First for a one-off project, while others choose ongoing advisory or partnership support as their business grows. There is no lock-in — engagement is based on your needs.

What industries do you work with?

FindMe First works with small and medium businesses across sectors including construction, trade services, mining support, professional services and other operational environments. The approach scales to suit both lower-risk and higher-risk businesses.

Are you insured?

Yes. FindMe First holds current public liability, professional indemnity and workers' compensation insurance.